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Although we aim to reply to emails within a few hours, sometimes it might be quicker for you to check this page for answers to common questions and issues:

Until you configure your email account on your PC, laptop and mobile devices - or whenever you're away from your own computer - you will be able to access your emails and reply to them, using this link:

  1. http://outitgoes.com
  2. You will need your email address and password.
  1. http://outitgoes.com
  2. You will need your email address and password.
  3. Look for the link which says 'Manage Auto-responder' under the login fields on the Webmail login (blue box) and follow the Wizard - very easy! Note that you will need to follow the same process to remove your Autoresponder.

It is advisable to change your email password regularly. This is easily done by going to the Webmail.

  1. http://outitgoes.com
  2. You will need your email address and password.
  3. Look for the link which says 'Change Password?' under the login fields on the Webmail login (blue box) and follow the Wizard - very easy! The new password can take up to an hour before it is registered by the system - just continue checking your emails as normal, when the change has become effective, your system will ask forthe new password, just enter it and that's it.

IMPORTANT!

Due to the constant increase in spammers 'borrowing' email accounts (which can cause a lot of inconvenience, wasted time and cost* to put things right!), it is essential to set a password which is 'difficult' to guess! It is also recommended to change passwords regularly.

* Accounts which need to be temporarily closed due to spamming resulting from a weak password now incur a £30 fee to re-activate...

A 'strong' password should:

  • NOT be simple names or words
  • Be at least 7 characters long and use upper and lower case letters, numbers and symbols like:
    ! " ? % ^ & ) ( . - /

We recommend you configure your PC to receive and send emails directly from an email application such as Outlook Express, Windows Live Mail on Windows PCs or the Mail application, for instance, on the Mac systems.

Configuring your email on your system means that your emails will come directly into the mail application without having to log into a Webmail on the web. While login in the webmail offers the advantage of letting you access your emails from anywhere, using an email application is a much more reliable and practical option. It is also a 'safer' option because emails left in the Webmail are automatically deleted after 30 days.

Please note that after configuring your system, you will still be able to use the Webmail for checking your new (ie 'unopened') emails from anywhere, which is useful when you're away from your office

This document is based on Outlook Express but the process outlined in this guide can be applied to any other email applications.

""Download Email Configuration

The activity on your website is constantly monitored (24/7/365). When your website has been online for a few weeks, it's a good idea to start checking your website statistics. This will give you some interesting data which includes: pages visited, numbers of visitors per day and hour, keywords used and a lot more - even the location of your website visitors!

IMPORTANT!

The Statistics Logs are only saved if you access your statistics regularly. If you only check your websites from time to time, maybe once or twice a year, the logs will only give you the last 5 to 6 weeks' activity. If you are interested in longer-term records, I would recommend you check your website statistics on a regular basis - ie every month. This will ensure the logs are downloaded and saved which will enable you to view them later.

""Checking your Website Statistics

This article shows you how to use your website statistics to improve your website.

""Download 'Making sense of your website usage statistics'

This document gives definitions of the wording used in the Website Usage Statistics reports.

""Download Website Usage Statistics Glossary

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Contact us today! We look forward to discussing your website project with you!